1 reviews | Active since Mar 2017
Don't know whether to laugh or cry
<p>To whom this may concern,</p> <p>I have just received my credit card statement via SMS, firstly, please send this to me by any other means than SMS! Secondly, I have NEVER even used my credit card, in fact, I cannot use my credit card even if I wanted to, (not even a ***** can) because I was not informed at the bank when picking up my card that I need to FICA, although I had all my documents ready and asked if I need to do anything else, so there goes another Saturday. <br />Thirdly, if I was not able to use my card, how the heck can there be a charge of R315.00 for purchases and debit? Please send me a statement, as I can assure you I have NEVER used my card.</p> <p>Also, I have upgraded to an Elite Plus account, I have been waiting for TWO MONTHS for my new card, I don't know if I am ever to receive this, but it would be nice, since I am paying for it every month.</p>
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Elma Visser
Thank you once again for your posting.
I refer to our email correspondence with each other and telephonic conversations and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Elma Visser
Thank you once again for your posting.
I refer to our email correspondence with each other and telephonic conversations and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for your kind assistance Clint.
Much appreciated.
Thank you for your kind assistance Clint.
Much appreciated.
