1 reviews | Active since Dec 2013
Don't apply for istore card, it apparently doesn't even exist.
<p>I should have done my research before applying for the iStore card which is technically a standard bank credit card rebranded. After reading the many complaints of custmers who have had no feedback for upto 2 months after applying I decided to try and reach the relevant contacts regarding my application with no avail. i've called the contact number provided on the istore card website as well as tried to contact standard bank directly but the phones just ring (including the international line). I'm pretty sure false or misleading advertising is ******* and you can't just take in people's documents and not provide any feedback. Very dissapointed, if I don't hear anything regarding my application (it's already been a week and no way it takes that long to process an application for a credit card)I have had other credit cards and never recieved such poor service or lack there of. I will seek to contact the authorities that deal with these issues. </p>
Good day Vanessa
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Vanessa
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
