NM
Ntando M
1 reviews | Active since May 2021
10 May 2022, 11:16
Doesn't fulfil its promises
Standard bank hasn't fulfilled it Standard service to me as a former VF account holder. I can't be waiting for a refund for more than a week since Tuesday the 3rd and the service request expired yesterday on the 9th still haven't received my money, but it was quick to debit. SR#***.
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Standard Bank's replyOfficial
10 May 2022, 15:33Hello Ntando
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.
This matter has been escalated to our VAF team. Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.
This matter has been escalated to our VAF team. Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply10 May 2022, 15:33
Official
Hello Ntando
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.
This matter has been escalated to our VAF team. Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.
This matter has been escalated to our VAF team. Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***