MT
Malekoba T
1 reviews | Active since Nov 2019
23 Jun 2025, 10:55
DOES YOUR INVESTIGATION UNIT ***** FROM CLIENTS?
Money was taken out of my account after a person who deposited the money was reported and paper trail lead to my account. To my surprise, nobody ever contacted me, I went to the branch several times and they couldn't assist. The depositer's account was cleared long ago but my money is still missing. Is standard bank personnel trying to ***** from me or what because this is way too long now over 12 months? Resolve this issue quick so that I can move to other banks and bring back my money quick. If this is the kind of treatment you offer your clients, I cannot be part of this institution.
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
23 Jun 2025, 11:14Dear Malekoba,
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jun 2025, 11:14
Official
Dear Malekoba,
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are truly saddened to hear about your experience.
We understand how frustrating this must be for you, and we take these matters very seriously.
Please be assured that we will address your query with the utmost urgency.
We will be taking a closer look into the issue and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
MT
Malekoba T's updateReviewer Update
26 Jun 2025, 09:05I was called and spoke to Lauren from STD bank but my money is still not in my account. Am I still going to wait for another year to get it? The money was taken after a message from CAPITEC, seek clarity from CAPITEC and forward my money urgently I'm in dire need.
MT
Malekoba T's update26 Jun 2025, 09:05
Reviewer Update
I was called and spoke to Lauren from STD bank but my money is still not in my account. Am I still going to wait for another year to get it? The money was taken after a message from CAPITEC, seek clarity from CAPITEC and forward my money urgently I'm in dire need.
Standard Bank's replyOfficial
26 Jun 2025, 09:23Dear Malekoba
We're so sorry to hear this.
We will request our team to follow up on this matter.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We're so sorry to hear this.
We will request our team to follow up on this matter.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jun 2025, 09:23
Official
Dear Malekoba
We're so sorry to hear this.
We will request our team to follow up on this matter.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We're so sorry to hear this.
We will request our team to follow up on this matter.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
MT
Malekoba T's updateReviewer Update
26 Jun 2025, 15:10While at it, the money taken should be brought calculated in line with the current interest rate so ill be expecting it with interest especially after being held for more than a year without letting me know why it was taken from my account. I have suffered a lot to receive it as is.
MT
Malekoba T's update26 Jun 2025, 15:10
Reviewer Update
While at it, the money taken should be brought calculated in line with the current interest rate so ill be expecting it with interest especially after being held for more than a year without letting me know why it was taken from my account. I have suffered a lot to receive it as is.
Standard Bank's replyOfficial
27 Jun 2025, 06:20We're sorry for the inconvenience experienced. We will follow up with our team and we will reach out to you.
Standard Bank's reply27 Jun 2025, 06:20
Official
We're sorry for the inconvenience experienced. We will follow up with our team and we will reach out to you.
MT
Malekoba T's updateReviewer Update
01 Jul 2025, 08:49I still haven't received any feedback on this issue, how long am I supposed to wait? Does your follow up take a year also? What kind of treatment is this?
MT
Malekoba T's update01 Jul 2025, 08:49
Reviewer Update
I still haven't received any feedback on this issue, how long am I supposed to wait? Does your follow up take a year also? What kind of treatment is this?
MT
Malekoba T's updateReviewer Update
01 Jul 2025, 12:08I WILL APPRECIATE TIME FRAMES SINCE THE MATTER AT HAND IS MORE THAN A YEAR OLD, I DO NOT APPRECIATE THIS LONG WAIT
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Malekoba T's update01 Jul 2025, 12:08
Reviewer Update
I WILL APPRECIATE TIME FRAMES SINCE THE MATTER AT HAND IS MORE THAN A YEAR OLD, I DO NOT APPRECIATE THIS LONG WAIT
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Malekoba T's updateReviewer Update
02 Jul 2025, 13:19I have received a call from Emma today whom hasn't provided anything tangible other than she is still escalating the matter, what kind of business is this that keeps on failing me?
MT
Malekoba T's update02 Jul 2025, 13:19
Reviewer Update
I have received a call from Emma today whom hasn't provided anything tangible other than she is still escalating the matter, what kind of business is this that keeps on failing me?