CM
Cavin M
1 reviews | Active since May 2015
05 May 2015, 08:36
Does the Deceased Estate department exist?
On Thursday I spent an hour 15 mins trying to get the correct telephone number of the correct department that handles deceased estates. I tried complaints again on Monday and I was told that it is going to take 5 working days to provide that number. I spent another 45 mins on the phone to try get that number. Still no where. So I guess I will have to wait the 5 days.
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Standard Bank's replyOfficial
07 May 2015, 10:34Hello cavm,
Thank you for your posting.
At the outset please accept our sincere apology for the displeasure you have experienced in your dealings with us thus far.
I have sent you an email with the information requested and trust it is suffice.
Please do not hesitate to contact us for any enquiries of queries in future.
At Standard Bank we are committed to giving you, our valued client exceptional service and we would like to take this opportunity to thank you for your continued support.
We deeply value relationship with us and committed to providing you with highest level of service simply because our customers deserves the very best. Please do not hesitate to contact us for any enquiry or complaint that you may come across.
Kind regards
Complaint Resolution Centre
***
Thank you for your posting.
At the outset please accept our sincere apology for the displeasure you have experienced in your dealings with us thus far.
I have sent you an email with the information requested and trust it is suffice.
Please do not hesitate to contact us for any enquiries of queries in future.
At Standard Bank we are committed to giving you, our valued client exceptional service and we would like to take this opportunity to thank you for your continued support.
We deeply value relationship with us and committed to providing you with highest level of service simply because our customers deserves the very best. Please do not hesitate to contact us for any enquiry or complaint that you may come across.
Kind regards
Complaint Resolution Centre
***
Standard Bank's reply07 May 2015, 10:34
Official
Hello cavm,
Thank you for your posting.
At the outset please accept our sincere apology for the displeasure you have experienced in your dealings with us thus far.
I have sent you an email with the information requested and trust it is suffice.
Please do not hesitate to contact us for any enquiries of queries in future.
At Standard Bank we are committed to giving you, our valued client exceptional service and we would like to take this opportunity to thank you for your continued support.
We deeply value relationship with us and committed to providing you with highest level of service simply because our customers deserves the very best. Please do not hesitate to contact us for any enquiry or complaint that you may come across.
Kind regards
Complaint Resolution Centre
***
Thank you for your posting.
At the outset please accept our sincere apology for the displeasure you have experienced in your dealings with us thus far.
I have sent you an email with the information requested and trust it is suffice.
Please do not hesitate to contact us for any enquiries of queries in future.
At Standard Bank we are committed to giving you, our valued client exceptional service and we would like to take this opportunity to thank you for your continued support.
We deeply value relationship with us and committed to providing you with highest level of service simply because our customers deserves the very best. Please do not hesitate to contact us for any enquiry or complaint that you may come across.
Kind regards
Complaint Resolution Centre
***