AM
Anele M
1 reviews | Active since Feb 2018
25 Sept 2021, 17:34
DOES STANDARD BANK RESPOND TO CUSTOMER COMPLAINTS AND CONCERNS??!
Do you ever respond to customer complaints and concerns???!!! Your ***** department doesn't answer calls or emails. What is the appropriate next steps????
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Replies (2)
Standard Bank's replyOfficial
26 Sept 2021, 01:31Hello Anele Mkuzo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Sept 2021, 01:31
Official
Hello Anele Mkuzo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
AM
Anele M's updateReviewer Update
26 Sept 2021, 20:29This is the same automated response and nothing gets done!!!
AM
Anele M's update26 Sept 2021, 20:29
Reviewer Update
This is the same automated response and nothing gets done!!!