CS
Cassie S

1 reviews | Active since Feb 2010

10 Apr 2018, 11:34

Does Standard bank permanently experience system problems ?

Are customer support telling me Standard Bank has system problems since I opened my account in 2012 or 2013 ???

With reference to my previous complaint "Pathetic Bank" Look at this writing I then received and my answer: "Good day Mr S..... I notice there was an error with our system."

My answer: No this is not acceptable for me anymore. Every time there is/was an error with Standard Bank system(s). EVERY TIME. I opened my account with Standard Bank I think in 2012 or 2013, are you telling me there are problems with your system since then ?

AND how can the balance be R 2 332.11- I’m paying an amount of R 600 every month on this account since late 2015. If I take only my repayments for 2016 and 2017 I came to the amount of R 14 400.00. Which is a lot more than the amount I originally borrowed (overdraft of only R 11 000.00 ).

I'M NOT HAPPY WITH STANDARD BANK AT ALL

0
Replies (1)
Standard Bank
Standard Bank's reply10 Apr 2018, 12:49
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***