MK
Maryna K
1 reviews | Active since Dec 2019
03 Sept 2021, 07:57
Does Standard Bank employ Carrier ***eons?
App**** for Fleet service on our merchant. Sent through all the documents, including the merchant agreement. Merchant services replies and says they need the originals. We've sent the originals to the address provided, courier fee, R75.00. Documents gets there, no one wants to sign for it, since everyone is working from home. We get back home and e-mail the agreement again. Now merchant service are still sending us requests to return the agreement. I'm not sure how we suppose to send the documents, my next thought would be by carrier ***eon???
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Standard Bank's replyOfficial
04 Sept 2021, 04:56Hello Maryna Kruger
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Sept 2021, 04:56
Official
Hello Maryna Kruger
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***