RM
Richard M
1 reviews | Active since Aug 2012
27 Sept 2021, 16:12
Does Standard Bank card division divulge my contact details?
I was surprised to receive a phone call from a broker in Hong Kong trying to sell me shares. Somehow he knew my name, phone number and email address. When I enquired how he obtained this information he said the credit card company (Mastercard) sells this information to those who are prepared to pay for it. Not believing this story I sent an email to Standard Bank’s phishing department (***) requesting clarity on this. I have heard nothing from them thus far.
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Replies (1)Standard Bank's replyOfficial
28 Sept 2021, 02:24 Hello Richard
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply28 Sept 2021, 02:24
Official
Hello Richard
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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