Does not respect or value clients

<p>I am in the process of purchasing a new property. I was offered a loan by all the banks, with Investec's interest rate being the lowest, however it came with the proviso that I close my accounts at Standard Bank and bank solely with them. Having been with Standard Banks for 14 years, I decided to remain loyal and asked Standard Bank to meet me halfway by matching Investec's offered rate (or at least get close to it). The response was a firm no, and the reply sent to the bond originator was "Neither is this a high value loan of ≥R2m, which is the business that Standard Bank is keen to retain". Clearly Standard Bank does not value my business at all. Or that of any of their clients who are buying properties less than R2m. Very sad, because clearly loyalty is a one way street.</p>