EB
Elaine B
1 reviews | Active since Mar 2009
19 May 2015, 11:23
Does not reply to emails
I instituted an enquiry and eventually got a response which is not sufficient. I have emailed Ferosia Stols, explaining the problem, but get no response or acknowledgement of email. I need a one sentence letter! I cannot call him as he is \back room"! No access. Totally useless system!"""
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Replies (1)
Standard Bank's replyOfficial
20 May 2015, 09:33Hello elb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply20 May 2015, 09:33
Official
Hello elb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,