DO YOU CALL THIS SERVICE

This will be my 4th time that I AM CONTACTING YOUUUUU.AND NOT THE OTHER WAY AROUND!!!!!!!!!!I AM WAITING ON a call from Standard bank irw the complaint I lodged last week. My bathroom was assessed two weeks ago. Claim repudiated because of a plumber that could not really tell us what was wrong. He was playing a guessing game.. He guess it could be this or that....And that the water comes from under my tiles.. OH REALLY!!! After two days I have received auto feedback that an Agent will call me...I am still waiting. I am sure that none of you can IMAGINE HOW IT IS TO STAND IN A POOL OF WATER EVERY FLIPPEN DAY AFTER YOU HAVE TAKEN A SHOWER...NO NONE!!!! AM I MAKING A JOKE HERE.. DO YOU REALLY THINK THAT I HAVE THE DAMN TIME TO COMPLAIN OVER THE SAME DAMN THING EACH WEE****!!!!!!