BO
Bronwen O

1 reviews | Active since Oct 2014

02 Sept 2015, 10:28

Do you believe they do everything to avoid paying

After numerous dealings with Standard Bank Insurance over the past year I have arrived at the view that Standard Bank Service Provider, those I have dealt with anyway are totally strangers to the truth....<br> <br> Supporting of dishonesty from there Service Providers is their mantra from the senior management I have dealt with downwards.<br> <br> I have also come to believe they create a crisis over every claim no matter how big or how small - my theory is it is their way of cost cutting - they are counting on at least half the people claiming just giving up on their claims because they have made it so impoosible and unpleasant.<br> <br> The worst still is you can not even get the matter resolved by goung to the Group CEO, Mr Ben Kruger - you are promised feedback from his PA, howeveryou never receive a call back from her to follow up check and the like.

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Replies (1)
Standard Bank
Standard Bank's reply03 Sept 2015, 08:08
Official
Hello Own your sh..,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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