MB
MARTIN B

1 reviews | Active since Jun 2009

25 Jul 2018, 15:12

Do They Want New Clients on Board?

Do they really want new clients on board? I am a loyal FNB Client. Came accross the benifits of the Titanuim Credit and app**** online. My Credit Score is above the average person of SA and was approved with a Limit of R32,000,00. Submitted all supporing documents. Ever since then a lady called from number 012 988 000 as she wanted to confirm some details and then said someone will call the next day to confirm if i still quilifies? Now this makes me wondering if this Bank wants/needs clients on board? The next day obviously came and gone. I am still waiting to find out what was the outcome and yet I was approved?

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Replies (2)
Standard Bank
Standard Bank's reply26 Jul 2018, 02:57
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply26 Jul 2018, 02:57
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***