WJ
Werner J
1 reviews | Active since Aug 2023
25 Aug 2023, 16:13
DO NOT USE STANDARD BANK FOR ESTATE
Standard Bank was appointed in 2021 to facilitate an estate. The estate was financially secure without any debt. Financially strong - but not a very difficult or complicated estate. Two years the estate is still not finalized, and the representatives and executor keeps lying about the state of the estate. Standard Bank took commissions of investments they was not due or entitled to be paid to Standard Bank. Standard Bank took away the rights of the financial planner and broker for their own benefit. I believe Standard Bank deliberately delayed the estate, as to profit more from the estate.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
25 Aug 2023, 16:14Dear Werner
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Aug 2023, 16:14
Official
Dear Werner
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
WJ
Werner J's updateReviewer Update
25 Aug 2023, 16:17Every complaint I have made, I was assured that "the matter is now in the right hands", and yet where we are.... lets see
WJ
Werner J's update25 Aug 2023, 16:17
Reviewer Update
Every complaint I have made, I was assured that "the matter is now in the right hands", and yet where we are.... lets see
Standard Bank's replyOfficial
25 Aug 2023, 16:21Dear Werner
Please note that this matter has been escalated.
We will be in touch with further feedback.
Our sincere apologies for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Please note that this matter has been escalated.
We will be in touch with further feedback.
Our sincere apologies for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Aug 2023, 16:21
Official
Dear Werner
Please note that this matter has been escalated.
We will be in touch with further feedback.
Our sincere apologies for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Please note that this matter has been escalated.
We will be in touch with further feedback.
Our sincere apologies for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
