CS
Clive S
1 reviews | Active since Aug 2015
21 Nov 2025, 15:44
DO NOT USE STANDARD BANK
Absolutely Useless Bank
Despite Going into Standard Bank with certified documents and the branch staff emailing internally their business banking department. I have been met with nothing but distant, obfuscation, confusion and general lack of interest. The matter is still not resolved 17 days after 1st contact. There is even an “escalation email address” and guess what “nothing, zippo, nada”.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 Nov 2025, 15:54Dear Clive,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2025, 15:54
Official
Dear Clive,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
CS
Clive S's updateReviewer Update
21 Nov 2025, 16:01This response is typical of an automated response in order to “improve their rating”. The matter is still not resolved and the ********** service received to date is going to force a me to move ALL banking elsewhere.
CS
Clive S's update21 Nov 2025, 16:01
Reviewer Update
This response is typical of an automated response in order to “improve their rating”. The matter is still not resolved and the ********** service received to date is going to force a me to move ALL banking elsewhere.
CS
Clive S's updateReviewer Update
24 Nov 2025, 11:55Lol - unbelievable- TOTALLY ***********- yes a wonderfully helpful lady called - asking about a TOTALLY different topic - offering to open a bank account for a totally different “business “. That has absolutely nothing to do with the current “now 21 day old” outstanding query. ‘OH BUT our internal Hellopeter” referral manager “gave that information” and on the CIPC system -……….what a lot of *********** staff and systems. Oh I see that it appears as if the 1st person you dealt with referred your query to the wrong department. My comment. No less than 4 other people in your chain have had the ability to refer it to the correct people. So you only react to Hellopeter complaints.
CS
Clive S's update24 Nov 2025, 11:55
Reviewer Update
Lol - unbelievable- TOTALLY ***********- yes a wonderfully helpful lady called - asking about a TOTALLY different topic - offering to open a bank account for a totally different “business “. That has absolutely nothing to do with the current “now 21 day old” outstanding query. ‘OH BUT our internal Hellopeter” referral manager “gave that information” and on the CIPC system -……….what a lot of *********** staff and systems. Oh I see that it appears as if the 1st person you dealt with referred your query to the wrong department. My comment. No less than 4 other people in your chain have had the ability to refer it to the correct people. So you only react to Hellopeter complaints.