DO NOT USE STANDARD BANK!!

PLEASE DON'T USE THIS BANK UNLESS YOU WANT YOUR MONEY TO GO MISSING!! I made a purchase at Clicks a week ago for R412.94 and the money was deducted from account at the point of purchase. TODAY (almost a week later) Standard Bank deducted the amount AGAIN from my account and hence I have R412.94 missing. I went to the branch about this and they filed a report, and told me that they'd get back to me on the 30th of May. That is almost in 3 weeks time, I'm a student, I need that money to survive until Month end. How can you make me wait 3 weeks for my own money that you wrongfully took from me? What am I supposed to eat until then? That means your money isn't safe with Standard Bank, they are free to take it at any point and tell you to wait 3 weeks for it and leave you stranded. This is not the first time this has happened to me with Standard Bank, they have taken bigger amounts before and only refunded me months later. I can't wait until the 30th of May to get a response from you, you did not hesitate in wrongfully authorizing a transaction that I did not make, so send me back my money with the same urgency you had when you took it.