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Mieke D

1 reviews | Active since Nov 2017

26 Mar 2024, 12:00

DO NOT USE STANDARD BANK

Terrible, no assistance at all however I am being charged for an account I don't have. Can't even create login to see what the account is.

0
Replies (5)
Standard Bank
Standard Bank's reply26 Mar 2024, 12:16
Official
Dear Mieke

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply26 Mar 2024, 16:57
Official
Dear Mieke

Our team unsuccessfully attempted to call you.

Please let us know the best time to reach you.

Eager to hear your thoughts.
 
Kindest regards 
Standard Bank Hello Peter Team 
*** 
 
MD
Mieke D's update27 Mar 2024, 10:49
Reviewer Update
Funny! I haven't received any calls from you guys, and no response on any of my emails... Funny
Standard Bank
Standard Bank's reply27 Mar 2024, 10:55
Official
Hi Mieke

We will follow up and get back to you.

Kindest regards 
Standard Bank Hello Peter Team 
*** 
Standard Bank
Standard Bank's reply27 Mar 2024, 13:33
Official
Dear Mieke

Our team has tried once again to call you on  *** however the phone just rings.

Kindly send us an alternative number we can reach you on.

Looking forward to your response.

 
Kindest regards 
Standard Bank Hello Peter Team 
***