JW
Johann W

1 reviews | Active since Jan 2019

30 Nov 2021, 09:53

Do not use Business banking

DO NOT use standard bank for your business account. I am ever so sorry I moved my account from FNB to Standard bank, but now I am stuck. You cannot get a seperate login to your business account, because it is linked to your personal profile, the online system is not user friendly and not easy to group beneficiaries and if you make payments it will only reflect in the receipients account 2-3 days later - this makes paying salaries problematic and immediate payments cost R50, but even then it is not immediate and you it takes a day to reflect. Really poor

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2021, 12:27
Official
Dear  Johann W 
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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