1 reviews | Active since Mar 2021
Do not use a Student Achiever Account!
Standard bank is bullying me as a young professional. I have been using a Standard bank account since I was 10 years old. They are threatening to blacklist me if I do not settle an outstanding amount on a cheaque account in my name.
The last time I used a Std bank account was in 2018 as a student. This was a student achiever account. According to me this account has always been a savings account without an overdraft of anysort. It has never had a balance less than negative R10 ever since I've been using it.
Since receiving these threats I have been to many different branches to get a statement for why the account is outstanding no one can help me. I have references of phone calls made from a branch and the manager of the branch could not offer me any assistance. I have been trying to get the statement to prove I don't owe any money.
I am realizing that after using Std bank for so long they are not concerned about any of my queries. They will rather blacklist be as a ex-client or have me pay money i don't owe to protect my credit history.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
