Do not trust the Standard bank virtual card. It is not 100% ***** proof as advertised.

The Standard bank virtual card is not 100% ***** proof as advertised. Debit orders can be loaded and I have not been credited yet. No one gets back to me and I keep being sent from pillar to post. Thus, is this my last resort for service and my money back. In March I was on a rental website looking for accommodation in Natal. It was a 7 day free trial until you cancel. I cancelled the subscription within 3 days. In this time they loaded my VIRTUAL CARD with a debit order of R750. The first debit order went off the 1 April, then 29 April, 27 May and 25 Jun. Total R3000. I trusted using the virtual card as I do with all internet transactions so never thought to check my statements. I did pick it up the 26 Jun and called immediately to cancel card and ask for reimbur*****t. The *********** staff member only loaded for reimbur*****t of 1 payment. I am still waiting for 3 payments. I phoned again last month and tried again 2 weeks ago, my banker did phone on the Saturday but we had no electricity and the signal was bad. She said she would phone back last Monday. Still I am waiting with no feedback, no escalation, NO SERVICE! I am deeply dissapointed with Standard Banks service. All I asked for was for my money back as the virtual card is suppose to be 100% ***** proof.