DO NOT TAKE THEIR CREDIT CARD

Item: Standard Bank
Rating: 1
Author: Phomotso

I wouldn’t advise anyone to take out a credit card with this bank. They charge what they call “cash finance charge” even when you don’t make use of the card. The cash finance charge is ridiculous amounts and not even mentioned in the contract. For example, I only paid a R12.50 toll gate with the card but was charged R795.00 for “utilizing “ their card.

I’m paying off the card and closing all accounts with them. They do not even deserve this one star

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

02 Dec 2022, 10:16

Hi P****tso

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply02 Dec 2022, 10:16

Official

Phomotso's updateReviewer Update

02 Dec 2022, 10:19

I want nothing to do with the bank. I will pay off the account, close it and go elsewhere. Please do not call me.

Phomotso's update02 Dec 2022, 10:19

Reviewer Update

I want nothing to do with the bank. I will pay off the account, close it and go elsewhere. Please do not call me.

Standard Bank's replyOfficial

02 Dec 2022, 10:26

Hi P****tso

We appreciate you flagging your concerns with us.

Your concerns have been escalated to our management team.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply02 Dec 2022, 10:26

Official

Hi P****tso

We appreciate you flagging your concerns with us.

Your concerns have been escalated to our management team.

Kindest regards, Standard Bank Hello Peter Team***