QB
QaInspector B

1 reviews | Active since Mar 2011

17 Sept 2020, 13:57

Do not take Standard bank Home Insurance they will not cover you !!!

ive been paying home Insurance since I bought the new house from Standard bank Since the rain came the water is leaking from the roof and on to the ceiling inside..I lodged a claim and they now say Declined due to poor workmanship.This is still your house so if the roof falls in you not going to cover me ?because that is going to happen next if this roof leak is not sorted out.You taking my money every month with interest for home insurance but I MUST FIX THE BANKS HOUSE AND PAY STANDARD BANK AT THE SAME TIME HOW DOES THIS WORK IS THIS NOT THEFT ?DO NOT TAKE OUT STANDARD BANK HOME INSURANCE THEY WILL NOT COVER YOU WHEN YOU CLAIM YOU DONT WANT TO BE IN MY SITUATION !!!

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Replies (1)
Standard Bank
Standard Bank's reply17 Sept 2020, 16:34
Official
Dear Warren

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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