TM
Thobile M
1 reviews | Active since Jun 2022
05 Sept 2024, 09:51
DO NOT OPT FOR STANDARD BANK HOME LOAN
would never recommend anyone to get the property with Standard Bank, rather you opt for a different bank. I have a property with Standard Bank and have had difficulties with paying my bond( couldn't reach the needed installment since it kept on increasing monthly). I opted to sell the house through EASYSELL and to my surprise the interest rates still app**** even when the house was on sale.
So basically they want me to lose and drown in debt while all the money goes to them and I get nothing in return, But now seems like no one is willing to assist on the account I am now being told by an EasySell agent that the amount of the house is too high I need to negotiate reduction balance. I am pushed to reduce the selling amount so they can get rid of me and my family while I take upon huge shortfalls.
Their lack of empathy and understanding is staggering.
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
05 Sept 2024, 09:53Hi Thobile
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 09:53
Official
Hi Thobile
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Sept 2024, 10:07Hi Thobile
Thank you for details. We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for details. We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 10:07
Official
Hi Thobile
Thank you for details. We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for details. We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
TM
Thobile M's updateReviewer Update
05 Sept 2024, 10:14I have been told my account is handled by Standard Bank's easy sell management, I have never even once received a call or communications from them. When will the matter be attended too?
TM
Thobile M's update05 Sept 2024, 10:14
Reviewer Update
I have been told my account is handled by Standard Bank's easy sell management, I have never even once received a call or communications from them. When will the matter be attended too?
TM
Thobile M's updateReviewer Update
05 Sept 2024, 10:50oky cool
TM
Thobile M's update05 Sept 2024, 10:50
Reviewer Update
oky cool
Standard Bank's replyOfficial
06 Sept 2024, 09:56Good day Thobile.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2024, 09:56
Official
Good day Thobile.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
TM
Thobile M's updateReviewer Update
06 Sept 2024, 10:06I will wait another day
TM
Thobile M's update06 Sept 2024, 10:06
Reviewer Update
I will wait another day
Standard Bank's replyOfficial
06 Sept 2024, 12:15Good day Thobile.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2024, 12:15
Official
Good day Thobile.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
TM
Thobile M's updateReviewer Update
12 Sept 2024, 17:13Please don't lie, no one reached out to me. My number is always on. I'm the one who tried to reach out to lady name *****ba via email, she has never once communicated nor tried to reach me.
The email I got from her is that my case was resolved, resolved by who, when and on what grounds?
The email I got from her is that my case was resolved, resolved by who, when and on what grounds?
TM
Thobile M's update12 Sept 2024, 17:13
Reviewer Update
Please don't lie, no one reached out to me. My number is always on. I'm the one who tried to reach out to lady name *****ba via email, she has never once communicated nor tried to reach me.
The email I got from her is that my case was resolved, resolved by who, when and on what grounds?
The email I got from her is that my case was resolved, resolved by who, when and on what grounds?
Standard Bank's replyOfficial
12 Sept 2024, 17:28Good day Thobile.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Sept 2024, 17:28
Official
Good day Thobile.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***