SA
Simone A

1 reviews | Active since Mar 2009

24 Mar 2020, 09:09

Do NOT open a Business Bank Account at Standard Bank

It is shocking how Standard Bank says that as a business you get your personal business banker. What a lie. Apparently our business banker was moved from the branch to Kingmead but one cannot get hold of them. The business call centre gave us two numbers and not one works. Shame on you Standard Bank. You send our numerous emails that you will stand by us during this virus but we cannot even get hold of our business bankers. Actually I am not surprised. I am warning other business owners NOT to choose standard bank as your business bank. This bank if full of hot air.

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Replies (2)
Standard Bank
Standard Bank's reply24 Mar 2020, 13:33
Official
Dear Simone
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply08 Apr 2020, 14:10
Official
Dear Simone

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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