Do not let Standard Trust handle your wealth part 2

After posting a review on Monday I was amazed to see standard bank replying within 4 minutes as they they the damage social media can do , usually when I try contact Standard Trust I don't get any response , however Standard banks hello peter team phoned me and i spoke to a really nice woman who understood where I'm coming from stating that they will get their department to investigate the useless department that is standard trust however it has been a week again and no response again . Let me put this in perspective imagine i loan money from the bank and refused to pay back my loan nor answer any phone calls or emails , Standard would obviously come knocking down my walls with full might , however if Standard bank owes you money there is no rush at all , this is hypocrisy at its finest The solution is simple just do your jobs for god sakes , settle the estate , so i can move on with my life and my mourning process , you do not allow the pain of my lost loved one to go away as each time have to deal with this incompetence it brings me all the way back ..... It leaves me no choice that if nothing starts to happen I will speak in great detail about the incompetence and negligence that has caused a decrease in money in the estate ect And let me state that you stated it takes usually 15 months to complete however we are 3,5 years in