AG
Aurora G

1 reviews | Active since Mar 2018

12 Mar 2018, 11:40

Do not leave your estate in their hands

Estates Dept. seems to be asleep or playing. Nothing but problems with SARS for over two years. No response to questions, no documents requested provided (bank statements, vouchers, SARS information) There have been NO minutes of any of the four meetings.

0
Replies (4)
Standard Bank
Standard Bank's reply12 Mar 2018, 11:54
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards
Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply12 Mar 2018, 11:55
Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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*** (fax)
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AG
Aurora G's update12 Mar 2018, 16:19
Reviewer Update
Where is the reference number?
AG
Aurora G's update03 Apr 2018, 09:58
Reviewer Update
Deceased ID number in your records!