CB
Candice B

1 reviews | Active since Mar 2011

12 Feb 2022, 20:10

DO NOT HAVE DEALINGS WITH STANDARD BANK

Dear Consumer, with months of compaints, reviews, and please note even though Standard Bank replies with someone will respond to you, not once have they contacted me with all my complaints I put on Hellopeter. My complaint is currently with the Banking Ombudsman, now at the stage of being with an adjudicator, as SB was *******ly deducting additional funds from my account stating that my external insurance was not valid. After 5 months of being harassed, ,credit profile affected, when it got to the adjudicator status, their partner in *****, Hollard insurance, sends a statement reversing funds. Which clearly indicates I am not in the wrong. I am reaching out to the media, because I am on in a million as a client, my payments are up to date, not once call from this bank, no response from their CEO, the turmoil that they have caused is something that can not be taken back. Dont go with this bank, hopefully this bank will be brought to light, and i am in the process of doing this. @SB dont ever respond to my reviews to say ''someone will be in contact'',,, not once has anyone called me. You are not for CONSUMERS, YOU ARE *****S, and i will bring this to media attention.

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2022, 09:49
Official
Hello Kgabo 

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our Management team. 

We will be in touch with further feedback.
  
Standard Bank Help Centre
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