1 reviews | Active since Feb 2018
Do not finance with standard
Standard bank customer care line is useless , why even play with people like this been on the line for about an hour. I finally go through to the customer line and they apparently don’t talk directly to customers about customer finance !!! How!!! Dealerships will always try to get customers to pay more and the bank is suppose to assist you in readjusting any amounts unnecessary added but not standard bank , you have to go to the same dealership that tried to rob to get help ????????. Please tell me this isn’t a joke, and to make matters worse I was transferred to four people all of which sounded confused ????♀️.
Wesbank will give you a representatives number to call and negotiate interest and other problems affiliated with your application , standard bank nothing ????????. This is a critical moment for standard bank , they just went digital leaving customers without recourse to physical bank branches in a number of locations and what do they do, deal with customers through third parties such as dealerships I’m extremely disappointed
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
