1 reviews | Active since Mar 2012
DO NOT DISRESPECT CUSTOMERS
I have a legal matter that is handled by Getrude Manamela in your legal department. I have been trying to contact her , send her emails but all I get is don't bother me. <br> I might have had difficulty settling a few things but that does not give Std bank any right to disrespect me. I am still a customer. I send her an email and discussed my confidential information with her and she has a nerve of discussing that with a 3rd party. Even going beyond saying she will not bother to respond to me.<br> I need to make a payment but I need to discuss a few things with her, she is not reachable , her landline goes to voice mail and no response on email.<br> Is that how you treat customers???? After years of being with You?? I cannot call ur call center anymore as I am being send from pillar to post. I deserve respect and a call back
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
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Best regards
Complaint Resolution Centre
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
