1 reviews | Active since Feb 2012
Do not die a Standard Bank client
Do you know that the Standard Bank has many deceased estate departments and that they actually do not talk to each other. So one deceased estate department [ accounts closure] takes 2 [two] months to close a bank account and refund the money. Then, you need to go to the next deceased estate department, that is the recoveries [ mortgage bond] and you need to file all the documents again because well Standard Bank simply have a lot of space to store documents and be ready because without an official document [ not the death certificate] namely a report by the doctor as to cause of death, the software program will boot you off and I guess you should expect to wait another two months for this and of course the same is true if there is a safety deposit box. Shocking that Standard Bank treat loved ones in such an uncaring manner.
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
