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mikeyjsa M
1 reviews | Active since Oct 2016
01 Dec 2020, 07:50
DO NOT DEPOSIT MONEY IN STANDARD BANK ATMS
I went to the Standard Bank ATM at Tablebay mall on Saturday to deposit 10,000 which was 50x200 bills, I ensured all the bills were nicely in order and straight, when I put the bills in, it started to count, then froze and said paper jam. I quickly ran to the bank which is next to the ATM to fill out a form. Its Tuesday already I still dont have my money back!!!! This is the 2nd time this has happened at the same ATM, so sick of the disappointing service from standard bank.
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Replies (2)
Standard Bank's replyOfficial
01 Dec 2020, 14:12Dear Michael
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply01 Dec 2020, 14:12
Official
Dear Michael
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's replyOfficial
11 Dec 2020, 11:34Dear Michael James Theron
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply11 Dec 2020, 11:34
Official
Dear Michael James Theron
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
***