nQ
noxolo Q

1 reviews | Active since Nov 2016

30 Nov 2020, 14:18

DO NOT DEPOSIT AT THE ATM !!!

The ATM at new market retracted money meant to go to a friend urgently and now I am unable to get help getting it back . They say use atm to make deposits just so they can take your hard earned cash

0
Replies (3)
Standard Bank
Standard Bank's reply30 Nov 2020, 16:27
Official
Hello Noxolo Qamata

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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nQ
noxolo Q's update02 Dec 2020, 18:15
Reviewer Update
The matter was escalated but nobody bothered to call me .today when I called zandile was not very helpful.
She told me that her comments on the system show that I should be reffered to the branch ...
So this is now theft !!!
I have just been reminded why I took the decision to leave this bank 9 years ago
nQ
noxolo Q's update02 Dec 2020, 18:17
Reviewer Update
This was money meant to be used by my friend on Saturday !!!!
Can standard bank return it already !!!!