MX
Max X

1 reviews | Active since Oct 2017

16 Oct 2017, 13:46

Do not care about struggling clients

When I was placed under debt review, STD Bank increased my mionthly payments and did not want to decrease. Why did I opt for debt review then? Luckily my debt counsellor fought you guys and won the battle. You are a bunch of ruthless individuals who just want to reposess cars. PS. I am not stupid enough to leave my acc. nr to enable you to victimise me even more. Deal with my debt counsellors, Sandton Debt Counselling, they will give you all the facts of your dishonest dealings. I have informed them that you will be in contact. Tell them Max told you to call them.

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Replies (2)
Standard Bank
Standard Bank's reply16 Oct 2017, 21:06
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply17 Oct 2017, 13:42
Official

Dear Max

Kindly refer to the email correspondence and provide more details.

Regards,

Complaint Resolution Centre

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