Do Not Bother Trying To Contact Business Banking. They Do Not Answer The Phone.

I have been a loyal customer with Standard Bank since 1985. Over the years the service has declined rapidly to a point where it virtually does not exist. A typical example is this: I desperately need to contact the Business Banking Department. I called the ***** Department on Friday 7th April. They could not help me and transferred me to Business Banking. After 10 minutes of holding I terminated the call and rang back. I told the woman who answered the call in ***** dept to please not transfer back to Business Banking as they were not answering the phone. She became aggressive and very arrogant. So she transferred the call to Business Banking. I let the phone ring for 45 minutes until my phone died. I have just experienced the same thing, and as I write this, the phone has ben ringing for 20 minutes. No answer. I will most definitely be changing banks.