WH
Warissa H
1 reviews | Active since Dec 2017
19 Jun 2023, 13:43
Do not bank with standard bank unless you want to lose money and deal with pathetic customer service!!
If I could give this bank zero stars I would, I closed a savings account and my money disappeared into an unknown account, I logged a complaint with them on the 9th of June and to date I have had no feedback from Standard Bank. I have called in to their complaints department twice to follow up on this and the feedback is always that the complaints consultant dealing with my query will call me back and here I am, still waiting!!
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
19 Jun 2023, 14:08Good Day Warrissa
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jun 2023, 14:08
Official
Good Day Warrissa
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
