DO NOT BANK WITH STANDARD BANK

Item: Standard Bank
Rating: 1
Author: Duncan S

So I have been sending mails and documents to support my query and no feedback. I have made calls and explained my situation over and over again only to get pushed from pillar to post and nobody returns my calls or mails. I have been banking with Standard bank since 2005 but at this stage I would not recommend them to anyone.

So I am going to be taking this up with a branch manager in person...

DO NOT BANK WITH STANDARD BANK Your account means nothing to them

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 Apr 2022, 14:41

Dear Duncan

Thank you for taking my call earlier.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Standard Bank Help Centre:
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Standard Bank's reply25 Apr 2022, 14:41

Official

Dear Duncan

Thank you for taking my call earlier.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Standard Bank Help Centre:
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Standard Bank's replyOfficial

25 Apr 2022, 14:46

Hi Duncan

This is not the level of service we strive for. We understand your frustration and we are here to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.

Our team will be in touch

Standard Bank Help Centre
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Standard Bank's reply25 Apr 2022, 14:46

Official

Hi Duncan

Our team will be in touch

Standard Bank Help Centre
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