JP
Jareth P

1 reviews | Active since Oct 2013

21 Nov 2022, 10:55

DO NOT BANK HERE!!!

Standard bank is nothing more than a ******* institution! I have been trying to sell my property via assisted sale, after suffering major loss due to *****, I have been unable to pay for my property and as a result tried to turn to their assisted sale platform, firstly I had been trying to get hold of them for weeks then out of the blue I get a summons for my property, the lawyers I was handed over to had to arrange the assisted sale as standard bank did not even inform me that such a service existed, I have been trying to follow up for more than a month already following this and have already submitted all the documentation required a number of times already as the contacts at the assisted sale department keep conveniently losing my signed documents, I have recently now received a notice stating that they are cancelling my assisted sale application as they have...you guessed it "not received my documents requested" and they do not communicate anything clearly therefore I have surmised that they are deliberately, *********ly and maliciously causing me further financial harm and stress.

in closing people please do NOT utilize an institute that has this level of pathetic service and malicious intent towards its own clients, steer far clear of this so-called "service" provider and all of their "services" as it appears they have no idea what they are doing, offering and how to do it.

it is so sad and pathetic, how such a ******* institution could have grown to this scale it speaks volumes to its own members and staff.

I will add a note here I did the same thing through Nedbank recently the entire process took a week, and they had my property sold within a month, if you are banking with standard bank change banks now for your own sake and future.

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Replies (1)
Standard Bank
Standard Bank's reply21 Nov 2022, 10:58
Official
Good Day Jareth

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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