LI
Lorenzo I
1 reviews | Active since Apr 2012
29 Mar 2023, 15:13
Do little better I guess.
Guys please do better. I submitted an application last week. Submitted all required documents and up until now no feedback. I have to call to follow up on what is happening daily. I get that the documentation needs to go through a verification process but can we treat it with some sort of urgency or something. A follow up with the requesting bank or something. I lost out on a vehicle cause I been waiting on feedback from you. Reference number
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
29 Mar 2023, 15:23Hi Lorenzo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply29 Mar 2023, 15:23
Official
Hi Lorenzo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
31 Mar 2023, 10:23Hi Lorenzo
Thank you for taking my call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking my call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply31 Mar 2023, 10:23
Official
Hi Lorenzo
Thank you for taking my call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking my call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
LI
Lorenzo I's updateReviewer Update
31 Mar 2023, 10:36Definitely one of the best service received. Thank you for this!
LI
Lorenzo I's update31 Mar 2023, 10:36
Reviewer Update
Definitely one of the best service received. Thank you for this!
Standard Bank's replyOfficial
31 Mar 2023, 10:47Hi Lorenzo
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team ***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply31 Mar 2023, 10:47
Official
Hi Lorenzo
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team ***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team ***