Do I have to follow up all the time?

Item: Standard Bank
Rating: 2
Author: Palesa S

Dear Standard Bank I app**** for Credit Customer assist on the 6th March 2015. And notified your staff that it was urgent. Until this day I still haven't heard from you. Does one have to put you in hellopeter just to get a responce from you. And I did explain why it's urgent. This is really frustrating because I gave you all documents you needed

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Replies (1)

Standard Bank's replyOfficial

19 Mar 2015, 07:34

Hello sispals,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply19 Mar 2015, 07:34

Official