DN
Dulang N

1 reviews | Active since Jun 2011

08 Dec 2016, 16:38

Dizzy bank

<p>Received an sms saying i have registered for cellphone banking and if i have not i should call this number ********** 837, when i dial this number a voice prompt tells me that this number is no longer in use and i must call another number. why didnt they just an sms with a correct number?</p>

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Replies (2)
Standard Bank
Standard Bank's reply09 Dec 2016, 09:40
Official

Good day Dulang

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply09 Dec 2016, 13:44
Official

Good day Dulang

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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