***** division Standard Bank

***** case CAS 154/6/2024 Second case number CAS 50/6/2024. I am trying to get Standard bank to help with *****, I sent them all the documents required, up to date they still come with excuses that someone will get back to me. I spoke to the Sargent that is involved with the case and he also has no luck, Standard bank just keeps on ignoring the fact that someone stole from is. I logged this case in a matter of 2-3 days so it can be stopped as soon as possible. The longer Standard bank takes the harder it gets to get the money back. I am so fed up why have a ***** division if you can not sort it out.