EE
Eugene E

1 reviews | Active since Mar 2009

12 Nov 2024, 15:46

***** Division Ignoring Reports

I hace contacted your ***** division twice about ***** on my card in the last few days. Instead of getting back to me and doing something about it, they just keep letting more *****ulent charges come through, including a few minutes ago. Why is your ***** division not doing what they are legally required to do?

0
Replies (1)
Standard Bank
Standard Bank's reply12 Nov 2024, 15:52
Official
Dear Eugene, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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