MS
Michael S

1 reviews | Active since Oct 2020

09 Nov 2020, 07:34

DISTROYED CUSTOMER

I have been complaining about standard banks useless service since May 2020. Since the start of COVID19. I was approved for the debt holiday cos I was not getting an income. Standard bank just kept debitting my account. I have lost so much of funds because of my bank charges and STANDARD BANK refuses to resolve the issue properly. I informed the bank that I will not make a single payment untill my account is put back to the original amount and proper arrangements made to start my payments again. My credit ratings are dropping cos of standard bank. Lawyers from the bank call and harrase me all the time. I am so stress out cos of standard bank. My account was not behind at all and would have been paid up in December 2020. Now I am in arrears and being charged even more interest on that and they added me for bad credit rattings. They are destroying my life. This i my second review for standard bank. I will add a new one every week until we have resolved the problem.

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Replies (1)
Standard Bank
Standard Bank's reply09 Nov 2020, 16:13
Official
Hello Michael 

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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