AH
Anwar H
1 reviews | Active since Mar 2015
31 Mar 2015, 17:21
Distress caused by unanonunced account closure
My account of more than 30 years was closed without any notification for FICA verification.<br> A secure message was sent to Branch but no expalanation provided except told that it was for FICA purposes.<br> Totally unacceptable behaviour by bank.
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Replies (1)
Standard Bank's replyOfficial
07 Apr 2015, 08:22Hello AAHoo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Apr 2015, 08:22
Official
Hello AAHoo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***