TM
Tsatsi M
1 reviews | Active since May 2018
16 Jan 2024, 09:29
Distraught Client
It is honestly disappointing that i got debited R1800 again for bank charges. I have informed the bank that i'm unemployed since May 2023 and will be getting my UIF payouts. UIF is my only source of income at the moment ,which my family relies on. I feel so drained having to go back and forth with the bank regarding this matter and nothing is being done to prevent this or protect me as a loyal client for the bank for so many years. There has to be other alternatives or suggestions to curb this. Please look into this matter or i'm gonna have to close my account.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
16 Jan 2024, 09:31Hi Tsatsi
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply16 Jan 2024, 09:31
Official
Hi Tsatsi
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
TM
Tsatsi M's updateReviewer Update
18 Jan 2024, 12:53I'm still waiting for a response and if there's no solution to this issue, kindly assist with closing this account.
TM
Tsatsi M's update18 Jan 2024, 12:53
Reviewer Update
I'm still waiting for a response and if there's no solution to this issue, kindly assist with closing this account.
TM
Tsatsi M's updateReviewer Update
18 Jan 2024, 15:25The response I got is not satisfactorily. So I just have to take my business elsewhere. Thanks
TM
Tsatsi M's update18 Jan 2024, 15:25
Reviewer Update
The response I got is not satisfactorily. So I just have to take my business elsewhere. Thanks
Standard Bank's replyOfficial
18 Jan 2024, 15:40Hi Tsatsi
We sincerely apologies for the inconvenience caused. we are saddened to hear that our team has not been able to resolve this matter to your satisfaction. As advised, please visit the branch to be assisted further.
Kindest regards, Standard Bank Social Media Team***
We sincerely apologies for the inconvenience caused. we are saddened to hear that our team has not been able to resolve this matter to your satisfaction. As advised, please visit the branch to be assisted further.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply18 Jan 2024, 15:40
Official
Hi Tsatsi
We sincerely apologies for the inconvenience caused. we are saddened to hear that our team has not been able to resolve this matter to your satisfaction. As advised, please visit the branch to be assisted further.
Kindest regards, Standard Bank Social Media Team***
We sincerely apologies for the inconvenience caused. we are saddened to hear that our team has not been able to resolve this matter to your satisfaction. As advised, please visit the branch to be assisted further.
Kindest regards, Standard Bank Social Media Team***