Dissatisfied With Standard bank

I am profoundly dissatisfied with Standard Bank after many years of loyalty, as it appears they do not value their clients. The staff often communicate with us in an unprofessional manner. On December 21st, I was a victim of ******* by Uber drivers, resulting in unauthorized withdrawals from my account. I reported this incident to Standard Bank on December 23rd, but I have yet to receive any feedback. The branch manager at the Kingsmed Branch was unhelpful and spoke to me in a discourteous manner, indicating a lack of concern for my situation. Recently, I deposited R270 into my account, only to discover a balance of R45. When I approached the tellers to withdraw this amount, I was informed that I would incur a charge of R81, which is unacceptable. Additionally, I have been facing unexplained bank charges each month, and despite my long-standing relationship with the bank, they have refused to issue me a new card until I receive my salary. I intend to cancel my membership at the end of the month and will not recommend Standard Bank to anyone.