Dissatisfied service and frustrating system.

The internet banking app is beyond agitating and user unfriendly. This after I went into the bank to have my new E-mail address registered. I should have known that there would be a mess up as the e-mail addresses not registered. And to try and work with the app if frustrating. I'm thinking of closing up my accounts and moving to a more user friendly, better service bank. Now I needed to go back into the bank a second time for the same problem! As a long time standard bank customers I already know to bring g a book as service in the bank is also usually incredibly slow. I am a very dissatisfied customer and one who will not stick around for much longer.