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Murendeni M

1 reviews | Active since Dec 2021

17 Apr 2023, 19:50

Dissatisfied potential customer

I have been trying to open a business account with Standard bank and its been 3 months I have been waiting for my documents to be reviewed.

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Replies (3)
Standard Bank
Standard Bank's reply18 Apr 2023, 06:07
Official
Dear Murendeni

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Please send us your ID number via private message so we can investigate further.

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply18 Apr 2023, 07:49
Official
Good Morning Murendeni

Thank you so much for the response.

We will be in touch with further feedback.

Kind regards

 Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply19 Apr 2023, 16:43
Official
Good day Murendeni 

Thank you for giving us an opportunity to address your matter.

Our team has confirmed that an appointment has been set for tomorrow.

Kindly do not hesitate to contact us should you need further assistance.

Have a great evening!

Kind regards

 Standard Bank Hello Peter Team 
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