AL
Alvin L
1 reviews | Active since Nov 2019
24 Nov 2019, 14:43
Dissatisfied Customer
I am totally dissatisfied with the pathethic service that i have received from Standard Bank Credit Card Division. The staff that attended to my query on more that one occasion are *********** and unhelpful. This has now forced me to closed my credit card. I am now considering closing my current account and moving all my investments to another financial insitution.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Nov 2019, 00:23Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Standard Bank's reply25 Nov 2019, 00:23
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
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Alvin L's updateReviewer Update
25 Nov 2019, 11:09Hi my ID nr is *** Alvin Lombard
AL
Alvin L's update25 Nov 2019, 11:09
Reviewer Update
Hi my ID nr is *** Alvin Lombard
Standard Bank's replyOfficial
04 Dec 2019, 08:32Dear Alvin Lombard
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply04 Dec 2019, 08:32
Official
Dear Alvin Lombard
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***